Seamless Real Estate and Home Loan Solutions!

Location: Pune

Job Type: Full-time

Experience Level: 1-3 years

As a Relationship Manager at [Remort Consultancy], you will play a pivotal role in building and maintaining strong relationships with our clients. Your primary responsibility will be to understand their financial needs, provide expert advice, and guide them through the remortgage process. You will work closely with clients to ensure their satisfaction and foster long-term partnerships.

Key Responsibilities:

1. Client Relationship Management:

   • Cultivate and maintain strong relationships with clients through regular communication and personalized interactions.
   • Understand clients’ financial goals and provide tailored solutions to meet their remortgage needs.

2. Advisory Services:

   • Provide expert advice on remortgage options, interest rates, and financial strategies.
   • Assist clients in making informed decisions based on their financial situation and goals.

3. Application Processing:

   • Coordinate with internal teams to facilitate a smooth and efficient remortgage application process for clients.
   • Ensure accuracy and completeness of documentation to expedite approvals.

4. Market Research:

   • Stay updated on industry trends, interest rates, and regulatory changes affecting the remortgage market.
   • Provide insights and recommendations to clients based on market conditions.

5. Customer Service:

   • Address client inquiries, concerns, and issues promptly and professionally.
   • Act as a liaison between clients and internal departments to resolve any issues that may arise
     
     Qualifications:
     • Bachelor’s degree in [related field].
     • Proven work experience as a Relationship Manager or similar role in the financial industry (1-3 years).
     • Knowledge of remortgage products, financial markets, and regulatory requirements.
     • Strong communication and interpersonal skills.
     • Ability to build and maintain relationships with clients and internal teams.
     • Detail-oriented with excellent organizational and multitasking abilities.
     .

Responsibilities:

• Outbound Calls: Initiate and receive calls to prospective clients with the aim of promoting our real estate offerings and generating leads.
• Product Knowledge: Stay updated on our property listings, current market trends, and key features to effectively communicate the value proposition to potential customers.
• Lead Generation: Identify and qualify leads through effective questioning, understanding customer requirements, and providing relevant information about available properties.
• Relationship Building: Develop and maintain positive relationships with clients to enhance customer satisfaction and increase the likelihood of successful deals.
• Achieve Sales Targets: Work towards and exceed set sales targets by closing deals and converting leads into successful transactions.
• Documentation: Assist clients with necessary documentation and guide them through the buying/selling process.
• Follow-up: Conduct timely follow-ups with potential clients to nurture leads and address any queries or concerns they may have.
• Team Collaboration: Coordinate with internal teams such as marketing and operations to ensure seamless communication and customer satisfaction.
  
  
• Requirements:
• Education: Minimum of 12th grade; a degree in sales, marketing, or a related field is a plus.
• Communication Skills: Excellent verbal communication skills with a clear and persuasive tone.
• Sales Aptitude: Proven ability to understand customer needs, negotiate, and close deals.
• Self-Motivated: Ability to work independently and meet deadlines, demonstrating a proactive and self-driven approach.
• Tech-Savvy: Proficient in using CRM software, email, and other communication tools.
• Previous Experience: Prior experience in telesales or real estate sales is an advantage but not mandatory. Freshers with a passion for sales are encouraged to apply.
  
  
• Benefits:
• Work from Home: Enjoy the flexibility of working from the comfort of your home.
• Training: Receive comprehensive training to enhance your skills and knowledge in real estate sales.
• Commission Structure: In addition to the fixed salary, benefit from an attractive commission structure based on performance.
• Career Growth: Opportunities for career advancement within the organization as we continue to expand.